Privacy Policy

TrackJump is provided by Athlete Mindset Inc. This policy explains the data used by the TrackJump iPhone app, account services, access checks and creator codes, optional cloud backup, optional analytics, ad measurement with Meta if you allow tracking, and the optional leaderboard.

Last updated October 16, 2026

What stays on your iPhone

Jump recordings, detected body landmarks, measurements, athlete profiles and review edits are stored in the app. Camera and body-pose analysis runs on your device. You can test without creating an account. We do not use body markers to identify faces or establish a biometric identity.

What we collect when you connect

Account information: your account identifier, email address and any name you choose to share through email, Apple or Google sign-in.
Athlete and fitness data: athlete names, sport, optional height and weight, jump measurements, test dates, leg selection, event timings and review notes when you choose cloud backup.
Recordings and analysis: the videos and associated body-landmark data included in your private backup, including estimated head and hand landmarks and any audio already contained in videos you import.
Performance information: how long each recording took to show its final jump heights, how long the app spent in the background meanwhile, and the device model, iOS version and app build. It is saved with your recordings and backed up with them, so we can make results faster.
Support and security: messages you send to support and technical request information needed to operate and secure the service, such as IP addresses and authentication events.

Role and discovery-source answers are optional and saved with your local preferences. You may leave body measurements blank. Weight does not change flight-time jump height or reactive strength index.

Why we use it

We use your information to provide jump analysis, save and sync your chosen data, authenticate your account, restore your progress, run the optional leaderboard, respond to support and prevent unauthorized access. We do not sell personal information or use your videos to train general-purpose AI models. If you allow tracking, we share limited app events with Meta to measure which ads bring people to TrackJump, as described below.

Service providers and location

Supabase provides authentication, our database and private video storage, including leaderboard clips. The TrackJump project is hosted in US East, North Virginia. Resend delivers email sign-in codes and processes the destination address and authentication-email content for that purpose. Google Firebase processes feedback you choose to submit and hosts the moderated ideas board. PostHog receives app analytics only if you turn them on, as described below. Apple and Google process sign-in information under their own privacy policies, and Apple handles App Store payments. RevenueCat receives subscription notifications from Apple to help operate our subscription service. Meta Platforms receives ad-measurement events only if you allow tracking. Their services may process information in other locations. Choosing Apple's Hide My Email lets you use a relay address.

Camera analysis uses Apple frameworks and an on-device MediaPipe pose model. It does not send video to Google for pose processing. The app uses Apple's StoreKit directly for purchases and restoration and does not send data to RevenueCat itself. RevenueCat's subscription notifications are a separate server-to-server connection. If our data uses change, we will update this policy and request any required consent before enabling new uses.

Optional app analytics

Profile → Share usage analytics is off by default. If you turn it on, PostHog receives selected app steps, recording success or failure without recording contents or measurements, paywall presentations and purchase outcomes. These events include the app version, a random analytics identifier and session identifier. They do not include your name, email address, TrackJump account identifier, recordings, jump measurements, entered access codes, transaction identifiers or payment details.

The PostHog project uses its European ingestion endpoint. Screen recordings, automatic tap capture, person profiles and location enrichment are disabled. Network service providers can still receive technical request information such as an IP address. Turning this setting off stops new analytics capture on that device; a request already in progress may finish. Previously collected events are not automatically deleted. Because events are not labeled with your email or account, those details alone may not identify your past analytics events.

Ad measurement with Meta

TrackJump includes Meta's Facebook SDK to measure which ads bring people to the app. It stays off until you answer Apple's Allow "TrackJump" to track your activity prompt, which appears after you start a trial or purchase. If you tap Allow, the app sends Meta these events: the app being opened, finishing setup, creating an account, viewing the membership screen, starting a checkout, starting a free trial and subscribing, the last with the plan, price, currency and the purchase's original transaction identifier. Meta also receives device information and identifiers, including Apple's advertising identifier (IDFA), and may link this activity with information it has from other apps and websites to measure and improve ads. Meta's SDK can also send its own crash and diagnostic reports. Automatic event logging is turned off.

The app never sends Meta your jump recordings, measurements, body landmarks, athlete profiles, name, email address or account identifier. If you tap Ask App Not to Track, or tracking is restricted on your iPhone, nothing is sent to Meta. You can change your choice at any time in iPhone Settings → Privacy & Security → Tracking. Meta handles this data under its own privacy policy.

Leaderboard

The leaderboard is optional and off until you join with an account. When you join, you choose a public nickname and one athlete. Anyone using TrackJump can then see that nickname, that athlete's best camera-measured jump height on each board and the date it was recorded. Unless you turn Show my jump videos off, they can also watch a short clip of each of those best jumps. The clip is a replay of the recording with the body-landmark outline, the height and your nickname drawn on it. It shows the athlete and anything else visible in the recording, has no sound, and is a reduced copy kept in our private storage. Your email address, account name, full recordings and other results are not shown. If you are under 18, ask a parent or guardian before joining or sharing videos.

With each ranked jump we also store its recording identifier, measurement method, algorithm version and device model, so unusual results can be checked; unusually high results wait for review before they are listed. You can change your nickname, turn videos off, remove any of your jumps from the board (and put it back) or leave, all in the app. Leaving removes your nickname, ranked jumps and clips. If a moderator hid your nickname or removed a jump, we keep that decision after you leave so it still applies if you join again.

Anyone can report an entry, and signed-in users can hide an entry from their own view. A report stores the reported nickname, the reason and, if you are signed in, your account identifier. We use reports to moderate the leaderboard, and enough reports can hide an entry until it is reviewed. Deleting your account removes your leaderboard membership, ranked jumps, clips, moderation records and hidden-entry choices, and removes your account identifier from reports you made.

Feedback and the ideas board

Bug reports and questions are private. A report can include your message, an optional reply email and screenshots you select. Technical details such as the app and iOS version, device model, screen and event are included only when you choose to share diagnostics. If you permit an idea to be shared, a moderator may publish a separate summary after review. Your reply email and attachments are not published.

A random app-installation identifier is hashed to prevent duplicate votes. A daily changing hash derived from the request IP address limits report and vote abuse; these quota records are scheduled to expire after 48 hours. Service providers may keep their own security logs. These identifiers are not used for advertising tracking.

Feedback can be sent without an account, so deleting a TrackJump account does not automatically identify and delete separate feedback. Contact support@mytrackspeed.com with the report details to request correction or deletion. We retain feedback as needed to handle the request, maintain the moderated board and protect the service; we verify removal requests to protect other people's information.

Subscriptions

Apple processes your payment details; TrackJump does not receive your card number. StoreKit verifies subscription transactions and access on your device. When server purchase verification is enabled, our service receives and verifies Apple-signed transaction and subscription-status information, including product and transaction identifiers, purchase, expiry and revocation dates, and an app account token where present. We use these records to provide and restore access and prevent fraud. They may be linked to your TrackJump account. Deleting your TrackJump account does not cancel an Apple subscription.

Apple also sends subscription events to RevenueCat, including transaction and product identifiers, purchase and renewal status, expiry or revocation information, and an app account token when present. These records can be associated with a TrackJump account or a provider-assigned identifier. This connection does not send your jump recordings or body-landmark data to RevenueCat. Apple and subscription-service providers may retain transaction records for subscription operations, fraud prevention and applicable accounting requirements after an app account is deleted.

Codes and access checks

Discounts and free periods are App Store offer codes, which you redeem with Apple through Redeem code in the app; Apple then handles them like any other App Store purchase. The app creates a random installation identifier in the iPhone Keychain and sends it to our service when checking access or validating a creator code. This lets us honor access granted earlier, record which creator referred you and prevent repeated or abusive redemptions. We may retain submitted codes, redemption dates, offer status and security request information for these purposes. If you sign in, eligible redemption records can be linked to your account. These identifiers and records are used for app functionality, not advertising tracking.

The installation identifier can remain in the Keychain after the app is removed. Removing the app does not automatically delete server-side redemption records. Contact support@mytrackspeed.com for access or deletion requests; we verify requests before removing records and may retain limited information needed to prevent misuse or meet legal obligations.

Creator codes

Creators in our creator program have their own code. Entering one during setup gives that creator credit for your sign-up. It does not change your price, your plan or your access. If you enter one, the app sends the Apple-signed records of your TrackJump subscription purchases, including renewals and refunds, to our service together with the installation identifier, so we can credit the creator whose code you used. For each credited purchase we keep the transaction and product identifiers, price, currency, storefront, purchase, expiry and refund dates, and which creator code it followed. Our team can see which account or installation used a code and whether it led to a purchase. The creator sees only totals, such as how many people used their code, how many became paying customers and what they earned, never who you are.

We keep these records to calculate and pay creator earnings and for accounting. If you delete your account, the purchase records stay without the link to your account or installation.

Sharing and other athletes

Your recordings are private by default. Exporting a card or replay hands that file to the destination you select, whose privacy practices then apply. Leaderboard clips are shown only as described above. Only include another person's profile or recording when you have their permission and any required parent or guardian permission. A coach is responsible for authorized collection and sharing of their athletes' information, including before ranking an athlete on the leaderboard.

Retention and deletion

Local recordings remain until you delete them, delete the associated account data on that iPhone, or remove the app. Signing out preserves that account's separate local archive, including unsynced changes, for when you sign back in. Exported copies in Photos, Files or another app are outside TrackJump's control.

You can permanently delete your account in Profile → Delete account. This removes your active account, owned athlete records, results, private cloud recordings and leaderboard entries. It also clears the matching account archive on the iPhone making the request. Other offline devices may retain local copies until you remove the app or erase those copies. Provider backups and operational logs expire under their retention schedules; deleted data is not made available again through normal account use. Limited purchase-verification, account-ownership and deletion-prevention records may remain after account deletion to prevent replay or unauthorized reassignment of purchases and to handle security, disputes or accounting. These records are restricted to service operations and do not restore your deleted athlete records or recordings. We may retain other limited information where legally necessary for security, disputes or accounting.

Read the account deletion instructions. If Apple token revocation cannot complete, the app still deletes your TrackJump account and explains how to disconnect Apple authorization in Settings.

Your choices

Use guest testing, omit optional information, export your data in Profile, turn usage analytics on or off in Profile, allow or stop tracking for ad measurement in iPhone Settings, join or leave the leaderboard and choose whether it shows your videos, manage camera and motion permissions in iPhone Settings, and delete your account in the app. Contact support@mytrackspeed.com to request access, correction, deletion or other privacy rights that apply where you live. We verify requests to protect your information.

Young athletes

TrackJump accounts are for people aged 13 and older. People under 18 need a parent or guardian's permission. We do not knowingly create accounts for children under 13. If you believe a child has provided account information without appropriate permission, contact us so we can address it.

This website and policy changes

This section is hosted on the TrackSpeed website. Website cookies and analytics are covered by the TrackSpeed website privacy policy. Material changes to TrackJump's data practices will be reflected here and, when appropriate, communicated in the app. The date above identifies this version.